Testimonial: Prompt and friendly handling of my request
Transcript
Keith, SurreyMychett Heath, Mychett,
Camberley, Surrey, GU16
Telephone 0125224th June 2004
The Service Manager,
Harvey Softeners Ltd,
Hipley Street,
OLD WOKING,
Surrey, GU22 9LQMadam.
Much has been written about the failure of service departments in general to answer the telephone, let alone provide a service.
Yesterday was the second time I have had to call for service from you, and I must express my appreciation for the prompt and friendly handling of my request and the speed of the engineer’s response.
Yours sincerely,
A Keith
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