Testimonial: Water softener repair

Water softener repair

Transcript

From: Lieutenant Colonel(Retd) N…

Lower Earley
READING
Berkshire
RG6

Tele: (0118)

3-Jun-04

Harvey Softeners Ltd
Hipley Street
Old Woking
GU22 9LQ

Dear Sir/Madam,

You will doubtless recall that I had occasion to request an engineer to visit recently to service our Water Softener which ceased functioning. Following the initial visit a further visit was called for as the machine still did not function. I am happy to report that the fault appears to have been rectified and the water is back to ‘green’.

I would like to take the opportunity of thanking for the excellent service provided over the past few weeks regarding the repair of the water softener. It has been a pleasure in this increasingly greedy world, to come across a firm who provide such an outstanding service to customers and do as they say they will. I would be grateful if you would pass on our thanks to all those involved from the polite and helpful telephone ladies to the engineers involved for their professional and courteous service. Both my wife and I have been greatly impressed and appreciative of their service and we will not hesitate to recommend your firm to anyone.

Yours faithfully,

Norman

Norman, Reading

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