Testimonial: Most impressed by your response and attention to customer service

Most impressed by your response and attention to customer service

Transcript

… View,
Ray Mead Road,
Maidenhead,
Berks. SL6
Saturday 8th May 2010

Harvey Softeners Limited,
Hipley Street,
Old Woking.
Surrey GU22 9BR

For the personal attention of Chris Larkin

Dear Mr Larkin,

I am writing to thank you for your kind attention to my problem with my water softener. Your installation manager - Roy Bowden arrived promptly at 8.00am as arranged, and managed to correct the lack of pressure and pipe noises that I had been experiencing.

In this world of “like it or lump it - buy it then dump it” I was most impressed by your response and attention to customer service. I will certainly recommend your company to anyone I know who is looking for one of your products.

Many thanks.

Yours Sincerely

B.M., Maidenhead, SL6

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