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Water Softener Testimonials

The best thing ever

I enclose a cheque ... I have found the unit to be the best thing I have ever had. The best thing ever. Kent, CT13

Thanks for the excellent service

We are very pleased with the Harvey water softener fitted earlier in the year and would like to purchase the softener as per the trial period offer. Many thanks for the excellent service provided by your demonstrator and the installer. Mark, South Harrow

It was a pleasure dealing with your company

I am writing to say it was a pleasure dealing with your company for the purchased and installation of our new Harvey Block Salt Water Softener ... Your sales executive Lyn was most helpful and informative ... Your installation plumber Clive listened to our requirements ... with a "can do attitude", he is a great technical ambassador for your company ... [we] would be happy to recommend your company to anybody. Bernard, Camberley

How impressed we were by your plumber Roy

... I would like to say how impressed we were with the attitude and the way the installation was carried out by your plumber Roy. If only all fitters worked in the manner in which he did ... please pass on my good wishes and thanks to him. His work ethic and the willingness in which carries out his tasks, does you and your company credit. Charles, Great Milton

Most impressed by your response and attention to customer service

I am writing to thanks you for your kind attention to my problem with my water softener. Your installation Manager - Roy Bowden arrived promptly at 8:00am as arranged, and managed to correct the lack of pressure and pipe noises that I had been experiencing. In this world of "like it or lump it - buy it then dump it" I was most impressed by your response and attention to customer service. I will certainly recommend your company to anyone I know who is looking for one of your products. Maidenhead, SL6

Your service engineer is a credit to your company

I have recently had problems with my water softener and received a visit from your service engineer, Lee ... I am writing to say how impressed I was with the service received from Lee, particularly the courteous and helpful manner in which he conducted himself. He resolved the problem to my complete satisfaction and is a credit to your company. Peter, Norwich

Your representative was very helpful and informative

I would like to say that your representative, Gayna, was very helpful and informative during the demonstration and also that we are very pleased with the product. Geoffrey, Woking

The best service I have been given on any product, ever!

Thank you for the excellent service you provided with the purchase of the Harvey water softener, it is without doubt, the best service I have been given on any product, ever! John, Princes Risborough

Such excellent customer service

We have decided to go ahead with the purchase of the water softener from you ... maky we take this opportunity to congratulate you first on your product and secondly on the members of your "team" with which we have been in contact. It is a delight to deal with a company who provide such excellent customer service and we will have no hesitation in recommending your product & company to others. Maidstone, Kent

Good service

Thank you for the good service that we have received. AJ and J, South Ascot

We are recommending it to our friends

We are very pleased with the product and are enjoying the benefits it brings, we are recommending it to our friends. We were also very satisfied with the service we received from both David Gordon and Harvey the Plumber. Jean and Steve, Bromley

I am really happy with my water softener

...I am really happy with my softener it has been very beneficial in many ways and I thoroughly enjoy the taste of "clean water" instead of the horrible hard water we have been used to. Rosemary, Kent

One of the best purchases we ever made

..I enclose two cheques ... in 56 years of married life, one of the best purchases we have ever made! Congratulations. Mr P, Kent

We're always recommending Harveys Water Softeners

I am writing to say how pleased we were ... excellent service - and am always recommending Harveys to friends! Patsy, Canterbury

I would recommend your product to anyone in a hard water area

I would also at this time congratulate your company for the extremely efficient and consumer friendly manner that I have experienced throughout the transaction, it is a pity that more companies do not operate with the same high degree of efficiency.

My wife and I have been pleasantly surprised at the difference using your water softener has made the day to day running of our home, it is a product that I would recommend to anyone living in a hard water area Peter, Chislehurst

I'd like to express my complete satisfaction

I should also like to take this opportunity to belatedly express my complete satisfaction with the way your company dealt with supplying my softener from enquiry through to installation. Peter, Herne Bay

I don't know how I managed without my water softener

I am writing to let you know how pleased I am with the water softener installed by your company last June.; It has made a big difference to my comfort, and I don't know how I managed without it. Ray, Reading

How good it is having a Harveys Water Softener

Me telling everyone how good it is having a Harveys Water Softener Mrs J, Selsey

We are extremely pleased with our water softener

We are extremely pleased with both the results and the installation. Your nice fitter, Dave, was prompt, polite, neat and tidy and did a good job on only two cups of tea to lubricate him. It is also good, in this day and age, to deal with a company that actually manufactures in this country. X, Slough

Thank you for your kind and courteous service

It is now two weeks since my new water softener was fitted, and I am writing to tell you how pleased I am with it. Already I am reaping the benefits of soft water that you so clearly demonstrated ... Thank you for your kind and courteous service. I would have no hesitation in recommending Harveys Softeners to anyone who is thinking of having one fitted in the future. Margaret, Kent

We are now experiencing the vast difference between hard and soft water

Now that my soft water system has been installed for a month, and the system has settled down, we wish to congratulate you on its performance. We are now experiencing the vast difference between the hard and soft water supply. Thank you for the service, we will certainly recommend it to our friends. K, Caversham

We are now getting the benefit of soft water

I had previously had a softener which I purchased in 2003 which had a small computer managed program that was a source of constant trouble costing me more than 3 hundred pounds in service charges and parts in the 5 years that I had it.

I like the fact that your softener needs no electrical supply and that it works entirely on water pressure and on a low pressure as ours is only just over 1 bar which was the final reason given that my old softener did not function.

We are now getting the benefit of soft water which we now realise we have not had for some time so thank you very much .. for trouble free service John, London

How did we ever do without our water softener?

I would like to say that both my wife and I are thoroughly satisfied with the [water softener] and wonder how we ever did without it for all these years! Jean & Charles, Woking

Your engineers were punctual, well mannered, professional and efficient

I am writing to express my appreciation for the professionalism and quality of service demonstrated by your installation engineers ... your engineers were punctual, well mannered, professional and efficient in their work, leaving no mess.; They were also extremely considerate and clearly keen to make the process as painless as possible. Jason, Eastbourne

A splendid installation leaving the house spotless

Our gigantic old 'Fountain' softener was in a most inaccessible place, some of it below floor level and behind pine paneling. [Your plumber] worked like a Trojan in a space lass than 22" wide to first remove the old mineral stack, lifting it five feet in the air and then went on to unload about 110lbs of salt, all by hand, from the main reservoir. He completed a splendid installation of the HV3 leaving the house spotless.; He really deserves our praise and thanks for a great job well done. Iris & John, Woking

Your plumber was unfailingly courteous and extremely helpful

I had one of your Water Softeners installed last week. It seems to be working well and I am pleased with my decision to have this work done. The plumber you sent ... was unfailingly courteous and extremely helpful in clearing up the disturbance he was forced to make to get the job done since the stopcock was situated in a very difficult situation for access. Helen, Sunningdale

How pleased we have been with your company and water softener

I would like to say how pleased we have been with the entire process of dealing with your company and its products. The salesman who visited us was polite, informative and professional; the installer was neat, tidy and efficient and the unit itself has proved flawless and continues to meet all the advertising and claims made for it. I am sure that it will continue to carry on silently doing its job for many years to come.Francis, Reading

My plumber said he'd never seen such a neat installation

Your fitter ... has just left following the installation of my softener.; I would like to place on record my appreciation of a job well done. He carried out the work with a minimum of disruption to my complete satisfaction. Coincidentally I had a visit from a plumbing contractor to discuss the renovation of my bathroom. He said he had been in the business for over 20 years and had never seen such a neat installation as that which was carried out by your [plumber].; Many thanks for your speedy and efficient service. I will recommend you to any other interested parties. X, Fleet

Great service and great product

I felt a quick note to say what a pleasure it has been to deal with Harvey Softeners it has been would be in order. From the first view of your website, to a professional non hard sell demo, onto a clean and tidy installation it is hard to see how your service could be improved. On top of all this the product delivers exactly what is promised! Great service and great product - thank you Harvey Softeners Patsy, Canterbury

We are delighted with your water softener

We are delighted with the finished results of your product, and a special thanks to your installer who went to the limit to ensure the installation was successful in spite of technical problems David, Camberley

The service provided by your company has been excellent

... Sandra explained the product and purchase options very thoroughly and clearly; Clive your plumber performed a painlessly neat installation and best of all, the softener does what it says in your leaflet! We wish we had bought one before but look forward to a continuing scale free life from now on. Beverly, Warlingham

We are very pleased with the softener

... and can't think why we didn't buy one sooner! Alison & Roger, Alresford