ArcCare™
Enjoy 20 years worry-free soft water
ArcCare is your all-in-one protection plan for the Culligan Harvey Arc water softener. More than a service. It’s our promise to keep clean, soft, great-feeling water flowing in your home. No stress. No surprise costs. Just soft water you can count on for the long run.
Finance available – Rep APR 0%
Uninterrupted soft water
Quality assurance
Made In Britain
Better water. Less hassle. Total peace of mind.
Up to 20 years of protection
ArcCare provides expert service and support for up to 20 years, so your softener performs like new year after year.
Annual health check and service
Our water experts inspect, clean and optimize your softener every year to keep it running at its best.
Save on salt refills
Get salt delivered right to your doorstep. No more heavy lifting. No last minute trips. Always at the best price.
Annual drinking water service included
ArcCare also covers your drinking water system with regular filter replacements and maintenance, so your drinking water is always clean, safe and great-tasting.
Full parts and labour coverage
From tanks to valves, every part is covered. If something goes wrong, we’ll fix or replace it at no extra cost.
Protect your water softener and enjoy worry-free service
Each Harvey Arc water softener comes with a 3 year warranty. The warranty remains in place however ArcCare will enable you to enjoy peace of mind for 20 years, subject to our Terms and Conditions.
How ArcCare works
- Purchase a new Culligan Harvey Arc water softener
- Add ArcCare coverage within three months by speaking with your expert or calling 01483 753404.
- Our experts will schedule your first annual service at a time that works for you
- 14-day cooling-off period from the start of your ArcCare plan,during which you can cancel and receive a full refund.
ArcCare – Plan comparison
ArcCare is offered under a range of packages, each with specific features and monthly charges as set out in the Plan Comparison Table. All ArcCare plans are subject to change and governed by the applicable Terms and Conditions. All prices are inclusive of VAT. Salt prices based on 1 person per household. Please contact us for further information Call Us: 01483 753404
| Feature | 3 year warranty | ArcCare | ArcCare + Salt | ArcCare + Filter | ArcCare + Filter + Salt |
|---|---|---|---|---|---|
| Water softener warranty* (parts & labour) | 3 years | 20 years | 20 years | 20 years | 20 years |
| Water softener annual maintenance | |||||
| Water softener call-out response | First 3 years free | ||||
| Water softener priority service response | |||||
| Annual Filter Cartridge Replacement OR RO Profile Annual Service | |||||
| Annual salt supply |
The UK’s #1 selling Water Softener
Once you submit your details, what happens next?
- We’ll call to understand your requirements
- We can provide a water softener demo, either in your home, or virtually online.
- Receive a personalised quote based on your household’s needs.
- Start enjoying the benefits of soft water.
90-Day Money Back Guarantee
Fill out this form and one of the team will be in touch or call our team to speak to one of our experts 01483 753404.
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ArcCare FAQ's
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ArcCare
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up you plan. First payment will be taken 15 days to 6 weeks after your installation...
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What date will my direct debit be taken?
1 calendar month after your installation date
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What happens if my direct debit fails?
You will be contacted via email by GoCardless who will try 3 more times to collect the monthly payment. If all 4 attempt...
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