What do if I have a leak?
More from Turning the water softener off
It's always advisable to turn the water softener off when having an extended holiday as a precaution. However, if no water is being used while you are away, the water softener will not function anyway.
Rest assured, when we install all of our water softeners, we always fit a bypass to allow you to cut the supply of water to your water softener.
On installation, your Harvey Water Softener™ will have been turned on. The inlet and outlet valves should be inline with the pipework and the bypass will be cutting across the pipe.