Terms and Conditions


The promoter is: Harvey Water Softeners Limited of Hipley Street, Old Woking, Surrey, GU22 9LQ.



The title of the competition is “Win a Water Softener”.


Win a Harvey Water Softener by booking a home demo at Grand Designs Live



The competition will run from 10:00am on 29/04/2017 to 11:00pm on 31/05/2017 inclusive.


All competition entries (i.e. home demonstration bookings through Grand Designs Show) must be received by the Promoter at Hipley Street, Old Woking, Surrey, GU22 9LQ by no later than 11:00pm on the Closing Date. All competition entries received after the Closing Date are automatically disqualified. Entries not submitted at the Grand Designs show must use the Grand Designs show reference GD1159 when booking to be entered into the competition.


To enter the competition:

(a) book a demo at our stand, K82, at Grand Designs Live between 29th April – 7th May 2017.

(b) book a demo by calling the team on 01483 753404 and quoting the code GD1159 by the Closing Date.

(c) book a demo by submitting the reply slip from the Grand Designs leaflet which includes the reference GD1159 and quoting this reference when a member of the Harvey Water Softeners Team contacts you to set up a home demonstration.

(d) Book a demo by completing a quick quote on our website. A member of our team will contact you to set a time and date for a demonstration – at this point you need to confirm the reference GD1159 from the Grand Designs show.

3.4 No purchase necessary and there is no charge to register for use of the website.


The Promoter will not accept:

(a) responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any incorrect codes, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or

(b) proof of posting or transmission as proof of receipt of entry to the competition.

3.6 Booking a demonstration at the Grand Designs show or using the Grand Designs show reference is in effect submitting a competition entry, by doing so you are agreeing to be bound by these terms and conditions.

3.7 For help with entries, please contact the consumer helpline on 01483 753400 OR see www.harvey.co.uk.

3.8 Please see www.harveywatersofteners.co.uk/gdl-competition for a copy of these competition terms and conditions.

3.9 The winner will be drawn at random from all those who entered the competition between 29th April – 31st May. The winner be announced week commencing 5th June.


4.1 The competition is only open to all residents in the UK aged 18 years or over, except:

(a) employees of the Promoter or its holding or subsidiary companies;

(b) employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

4.2 In booking a demonstration you are entering the competition and you confirm that you are eligible to do so and eligible to claim the prize or any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition.

4.3 The Promoter will not accept demonstration bookings / competition entries that are:

(a)automatically generated by computer;

(b)completed by third parties or in bulk;

(c)illegible, have been altered, reconstructed, forged or tampered with;

(d)photocopies and not originals; or


4.4 There is a limit of one entry to the competition per person.

4.5 The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

4.6 Competition entries cannot be returned.


5.1 The prize, one Harvey Water Softener (HV3 or HVX) including full installation, is available to be won.

5.2 The Prize is only available to those living within our retail area and where the softener can be installed by Harvey Water Softeners.

5.3. The prize is not negotiable or transferable.

5.4 The prize cannot be exchanged for cash or any other alternative.



The winner of the competition will be contacted by phone and announced in an email to the email address provided and on social media; Facebook, Twitter and Instagram on 08/06/2017.

6.2 The decision of the Promoter or those nominated by the Promoter is final and no correspondence or discussion will be entered into.

6.3 The Promoter will contact the winner personally as soon as practicable after the Announcement Date, using the telephone number or email address provided with the competition entry.


7.1 Please allow up to six weeks for delivery and installation of the prize.

7.2 The prize may not be claimed by a third party on your behalf.

7.3 The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 15 days of days of the Announcement Date, the Promoter reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the Closing Date.

7.4 The Promoter does not accept any responsibility if you are not able to take up the prize.


Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.


9.1 The Promoter does not claim any rights of ownership in your competition entry.



If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes.

10.2 You further agree to participate in any reasonable publicity required by the Promoter.


11.1 If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition.

11.2 The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

11.3 These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.