The Harvey Guarantee 

We want you to get the most out of your Harvey Water Softener and when you invest in one you’re in good hands. Your Harvey Water Softener is guaranteed for one year from the date of installation.

The guarantee is valid as long as your Harvey Water Softener: 

  1. Has been used for domestic purposes only.
  2. Has been installed in accordance with the manufacturer’s instructions.
  3. Has not been subjected to misuse or tampered with in any way.
  4. Has not been subjected to contamination. 
  5. Is installed in the UK.
  6. Has not used salt of a lesser quality. It has been designed to regenerate with block salt that is at least 99.9% pure block and exceeds BS973 Grade A. Anything of a lesser quality will impair the performance of your water softener and can affect your warranty. 

This guarantee does not affect your legal rights. As a Harvey customer you need to keep this guarantee safe.

Extended guarantee

You are able able to extend your guarantee by 10 years. This is payable by direct debit or standing order. 

Please contact the service department to find out more:  

E: service@harvey.co.uk

T: 01483 753414

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