The Harvey Guarantee

You're in safe hands with a Harvey Water Softener

Three Year Guarantee

We want you to get the most out of your Harvey Water Softener™ and when you invest in one, you’re in good hands.

Your Harvey Water Softener™ is guaranteed for three years from the date of delivery (this includes all parts and labour).

The guarantee is valid as long as your Harvey Water Softener™:

  • Has been used for domestic and personal purposes only.
  • Has been installed in accordance with the manufacturer’s instructions.
  • Has not been subjected to misuse or tampered with in any way.
  • Has not been subjected to contamination.
  • Is installed in Mainland UK.
  • Has not used salt of a lesser quality. It has been designed to regenerate with block salt that is at least 99.9% pure block and exceeds BS973 Grade A. Anything of a lesser quality will impair the performance of your water softener and can affect your warranty.

This guarantee does not affect your legal rights. As a Harvey™ customer you need to keep this guarantee safe.

Extended Guarantee

We offer the option to extend your guarantee by 7 years (up to a grand total of 10 years) for extra peace of mind, payable by direct debit yearly, allowing you to rest safe in the knowledge that your Water Softener is in good hands.

Please contact the service department to find out more:

E: [email protected]

T: 01483 753414

Simply fill out the web form here and one of our experts will contact you about our Guarantee Options.

  • Enjoy the 3 Year Guarantee from Date of Installation.
  • Enhance your Water Softener protection up to a total of 10 years.
  • Understand your Guarantee terms and how it benefits you and the needs of your household.
  • Alternatively, call a friendly member of our team to discuss more on 01483 753414.

Ask about our Extended Guarantee

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