Testimonial: Prompt and friendly handling of my request
Mychett Heath, Mychett,
Camberley, Surrey, GU16
24th June 2004
The Service Manager,
Harvey Softeners Ltd,
Surrey, GU22 9LQ
Much has been written about the failure of service departments in general to answer the telephone, let alone provide a service.
Yesterday was the second time I have had to call for service from you, and I must express my appreciation for the prompt and friendly handling of my request and the speed of the engineer’s response.