I have today had installed by your plumber Mr Clive Adams at the above address a water softener.
I would like to put on record my appreciation for the excellent job Clive carried out at the above property which is a second floor flat under the circumstances.
At no time did Clive say he would be unable to carry out the job although I am sure some plumbers would have given up before they got started.
Having had a Harveys Softener for at least 15 years my husband and I would have been very disappointed had Clive not been able to fit it.
Once again, “Thank you” Clive