I felt like I must write to you to tell you how impressed I am with my Harvey Water Softener. Not only am I impressed with the softener, but also with the overall service supplied by Harveys from start to finish.
From your first visit, where your comprehensive demonstration explains exactly what happens in the water softening process and the benefits to be gained, through to the plumber who installed the equipment and the courteous and efficient service from the office in Surrey, I could not fault your company. In these days of automated answerphones or foreign call centres employed by large corporate companies, who have totally lost the concept of the human touch and are only interested in large profits, how refreshing to find a company that has still got old fashioned values, such as finding time for the customer, turning up when they say they will, phoning back when they say they will, and providing a top class product that does exactly what it says on the tin. If only more companies were like Harveys, then the faith and trust you place in a company when buying anything or ordering anything, would never be in doubt.
Thanks again for your excellent services and I will have no hesitation in recommending both you and your company.