I am writing to express my appreciation for the professionalism and quality of service demonstrated by your installation engineers. We have had 2 softeners recently from you, one for the above address and another for Park Lane RG40.
On both occasions your engineers were punctual, well mannered, professional and efficient in their work, leaving no mess. They were also extremely considerate and clearly keen to make the process as painless as possible.
The engineer who completed the install at the above address was called Clive, and he was particularly helpful. Please can you pass my thanks on to your team.
East Sussex Eastbourne