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A guide to Twin Tank Water Softeners

15 September 2016
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Soft Water vs. Hard Water: Why UK Homes Need to Make the Switch

The quality of the water we use in our homes can have a significant impact on our daily lives. When it comes to water, we generally talk about two types: hard water vs soft water in homes. The difference between the two is the concentration of minerals in the water. Soft water contains fewer minerals, while hard water contains higher levels of minerals, particularly calcium and magnesium.

In the United Kingdom, many households suffer from hard water, which can cause several problems such as scale buildup in pipes, clogged showerheads, and dry, itchy skin. While hard water is not harmful to our health, it can be a nuisance and create costly repairs over time.

Here are the main reasons why you should make the switch to soft water:

What is the Difference Between Hard Water vs Soft Water in the UK?

Water hardness in the UK varies by region, measured in milligrams per litre (mg/L) or parts per million (ppm) of calcium carbonate. Hard water (common in London, the South East, and East Anglia) exceeds 200ppm, causing heavy limescale build-up in pipework and heating systems. Soft water contains minimal dissolved minerals, preventing scale and allowing soaps to lather effortlessly.

Where Can I Find Independent Evidence of the Benefits of Softened Water?

Before committing to a purchase, homeowners can review scientific research, regulatory frameworks, and independent testing that prove the tangible benefits of softened water:

  1. UK Building Regulations Compliance (Part L)

UK Building Regulations Part L (Conservation of Fuel and Power) recommends water treatment in hard water areas exceeding 200ppm $\text{CaCO}_3$. Independent testing shows that just 1mm of limescale accumulation on boiler heat exchangers reduces heating efficiency by roughly 7%, driving up household energy bills.

  1. University Studies on Skin Health and Eczema

Independent clinical studies, including research conducted by the University of Nottingham, found that children living in hard water areas are significantly more likely to develop eczema. Softened water eliminates irritating soap scum, providing gentler bath water that soothes dry skin.

  1. Laboratory Appliance & Energy Testing

Independent testing by the Scientific Services Laboratory demonstrated that washing in softened water achieves superior cleaning results at lower temperatures using up to 50% less laundry detergent. Furthermore, softened water dissolves existing limescale deposits in pipes and kettles within 6 weeks, restoring full flow.

  1. Rigorous British Quality & Stress Testing

HarveyArc softeners are hand-assembled in Woking, Surrey, WRAS-approved, and stress-tested to 1,000,000 cycles – over 200 times the standard British testing requirement of 5,000 cycles. Systems are backed by a 3-year manufacturer warranty, with extended coverage up to 20 years via the ArcCare protection plan.

Key Benefits of Switching to Soft Water

Better for Your Skin and Hair

Hard water can strip our skin and hair of its natural oils, leading to dryness, irritation, and other skin conditions. Soft water, on the other hand, is gentle and can leave our skin and hair feeling softer and more moisturized.

Saves Money on Cleaning Products

Hard water can make it difficult to get dishes and clothes clean, requiring more soap and detergent. Soft water, however, allows for easier cleaning and can reduce the amount of soap and detergent needed by up to 50%, saving you ~£150 to £200 in the long run.

Extends the Life of Your Appliances

Hard water can cause mineral build-up in appliances such as washing machines, dishwashers, and coffee makers, leading to costly repairs or replacements. Soft water can prevent this build-up, extending the lifespan of your appliances by 30% to 50%.

Improves Water Heating Efficiency

Hard water adds more and more scale to water heaters, reducing their efficiency and increasing your energy bills. Soft water, however, prevents and removes this limescale, allowing your water heater to operate at peak performance and saving up to 30% on energy bills.

Hard Water vs Soft Water Comparison Table

FeatureHard WaterSoft Water (HarveyArc)
Limescale FormationCauses heavy scale build-up in pipes & boilersPrevents scale & dissolves existing deposits
Heating Bill ImpactIncreases heating costs by up to 30%Protects boiler efficiency & saves energy
Soap & Detergent UseRequires 50% more cleaning productsCuts soap & detergent usage in half (£150+ annual savings)
Skin & Hair ImpactLeaves soap scum; exacerbates dry skin/eczemaSilky smooth water; gentle on sensitive skin
Appliance LifespanCauses premature breakdownsExtends working lifespan by 30% to 50%

With a simple twin-tank water softener installation, you can enjoy the many advantages of continuous 24/7 soft water in your home.

Contact us now for a free, personalised quote and start your journey with Soft Water today!

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