CULLIGAN HARVEY – COOKIE POLICY

What are Cookies

As is common practice with almost all websites, this site uses cookies. Cookies are tiny files that are downloaded to your computer to improve your experience with the website. This page details what information they gather, how we use this information, and why we sometimes need to store these cookies.

We will also share how you can prevent these cookies from being stored. We must warn you, however, that disabling cookies may downgrade or prevent certain elements of our website from functioning properly. Third-party websites may also collect information via our website through cookies.

These third-parties collect data directly from the web browser that you are using. The processing of this data is subject to their own privacy policies, which we strongly recommend you read in full.

Why We Use Cookies

We use cookies to ensure that your experience whilst using our website is a good one. We also use the information stored to further improve our website and its performance. We may also provide tailored marketing communications that we feel will be relevant to you based on how you have used the website in the past.

Please see below a breakdown of the cookies we place and why we use them:

Our website has two groups of cookies – Required and Performance & Marketing. When visiting the website for the first time, or if you have cleared the cache/history in your browser, you will be asked to accept cookies and have the option to choose which ones you would like us to set. As highlighted below, Required cookies will be set if chosen and Performance & Marketing cookies will be set alongside Required if that option is chosen. You have the right to update your cookie settings at any time by clicking on the Cookie Preferences link at the bottom of our website.

  • Required

These cookies are required for you to use our website and remember you as you browse through our pages. For any transactions made on our site, these cookies are also essential in ensuring that the shopping basket, checkout process properly so that your experience of using our website is not hindered. They are also used to conform to regulations and assist with any security issues.

  • Performance & Marketing

These cookies allow us to continuously improve the functionality of our website and to provide a better customer experience. This is done by tracking the usage of our website using a third party tool, Google Analytics. By refusing these cookies, certain elements of our website may not perform as well as they should.

How We Use Cookies

We receive and record information, which may include personal data from your browser when you use our website. We use cookies to collect this information. This may include:

  • IP Address
  • Unique cookie identifier
  • Unique device identifier
  • Device, browser type, and language
  • Operating System (OS)
  • Country and relevant time zone
  • Websites previously visited
  • Site interaction information such as clicks and purchases
  • Access times and referral URLs
Are Cookies Safe?

Yes, cookies are safe and do not harm your computer/device. They do not contain information that other third-parties could potentially use to identify you as an individual and they do not contain personal information such as payment details or email address.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. For further information on how to do this, please check the cookies management information for the browser you are using.

Please note that disabling cookies will affect the functionality of our website and may also impact other websites that you visit afterward. Disabling cookies will usually result in also disabling certain functionality and features of our website. Instead of disabling cookies from a browser level, we recommend updating your cookie settings by clicking on the Cookie Preferences link in the footer of our website.

Cookies We Set

If you create an account with us then we will use cookies for the management of the sign-up process and general administration. These cookies will usually be deleted when you log out. However, in some cases, they may remain afterward to remember your site preferences when logged out.

We use cookies when you are logged in. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted areas when logged in.

This site offers newsletter subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Where we have online stores under different brands and offer e-commerce or payment facilities some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. We do not store payment information such as credit/debit card details on our website. If selected your credit card details may be stored through our third-party accounts system Braintree (a division of PayPal).

When you submit data through a form, cookies may be set to remember your user details for future correspondence.

Third-Party Cookies

In some cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter whilst using our website:

This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the site, and to find ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content.

The Google Adwords service we use uses third-party Google cookies on our site to see to serve more relevant ads to users across the web at a later time, or show users similar product or service ads, based on the interest that they have shown by visiting our site. Our marketing merely controls the duration and to some extent the frequency of our ads. If you wish to opt immediately out of Google’s Adwords remarketing programme, please follow this link: https://www.google.com/settings/ads

We also use social media buttons on this site that allow you to connect with your social network in various ways. For these to work, social media sites including Facebook, Twitter and Google Plus will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

We recommend that you read cookie policies on all websites that you visit outside of our website, as we are not responsible for the cookies these websites set when you visit them.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They enable functionality such as basket, log in, network management and security. You can set your browser to block or alert you about these cookies, but some parts of the site may not work correctly. These cookies do not store any personally identifiable information.

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersoftener.co.uk _GRECAPTCHA 1st Google reCAPTCHA is a cookie that tracks behaviour to identify human and bot traffic, protecting websites from spam and abuse.
www.harveywatersoftener.co.uk _gac_UA-5349849-1 Google Analytics tracking cookie to measure visiter interaction from campaign sources
www.harveywatersoftener.co.uk _vwo_sn 1st Strictly Necessary Cookies. This cookie stores session-level information.
www.harveywatersoftener.co.uk _vis_opt_test_cookie 1st to read if cookies can be placed.
www.harveywatersoftener.co.uk Cookie_notice_accepted 1st Cookie Notice for GDPR
www.harveywatersoftener.co.uk ken_gclid 1st Tracking for Facebook advertising
www.harveywatersoftener.co.uk _vwo_uuid 1st This cookie is created for each cross-domain campaign. It generates a unique id for every visitor
www.harveywatersoftener.co.uk SEARCH_SAMESITE 1st The cookie denotes an active session and isn’t used for tracking.
www.harveywatersoftener.co.uk wp-settings-time-8 1st These cookies are required by WordPress.
www.harveywatersoftener.co.uk _gat_UA-5349849-1 1st Google Analytics tracking cookie used to throttle the request rate to improve network efficiency
www.harveywatersoftener.co.uk _vwo_d 1st This cookie stores persistent user-level data for VWO Insights.
www.harveywatersoftener.co.uk _hjid 1st Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser.
www.google,com __Secure-1PSIDCC 3rd Cookie required to use website options and services
www.google,com __Secure-1PAPISID 3rd cookie required to use website options and services

Analytics Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They enable functionality such as basket, log in, network management and security. You can set your browser to block or alert you about these cookies, but some parts of the site may not work correctly. These cookies do not store any personally identifiable information.

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersoftener.co.uk _gac_UA-5349849-1 1st This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.
www.harveywatersoftener.co.uk _gid 1st This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing.
www.harveywatersoftener.co.uk _gcl_aw 1st “_gcl_aw” is used by the conversion linker for click information
www.harveywatersoftener.co.uk nmstat 1st This cookie is used to help record the visitor’s use of the website. The cookie contains no personal information and is used only for web analytics.
www.harveywatersoftener.co.uk OTZ 1st  a cookie used by Google Analytics that provides an aggregate analysis of Website visitors.
www.harveywatersoftener.co.uk _fbp 1st used to distinguish and keep track of your unique users
www.google.com OTZ 3rd cookie used by Google Analytics that provides an aggregate analysis of Website visitors

Improving your experience

These cookies enable us to provide enhanced functionality and personalisation such as testing new ways on improving the site and showing you relevant products. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all these services may not function properly.

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersofteners.co.uk AWSELBCORS 1st used for load balancing
www.harveywatersofteners.co.uk _hjIncludedInPageviewSample 1st This cookie is set by Hotjar to generate statistical data on how the visitor uses the website and helping us to identify bugs.
www.harveywatersofteners.co.uk _hjAbsoluteSessionInProgress 1st Hotjar -This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 Minutes.
www.harveywatersofteners.co.uk 1P_JAR 1st , Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics
www.harveywatersofteners.co.uk _gcl_au 1st created by google tag manager which is a first party cookie for conversion linker functionality.
www.harveywatersofteners.co.uk _vwo_sn 1st Internal cookies used for website functionality
www.harveywatersofteners.co.uk cookie_notice_accepted 1st to read if cookies can be placed.
www.harveywatersofteners.co.uk wp-settings-8 cookie 1st is used to customize the view of your admin interface and the front-end of the website
www.google.com SEARCH_SAMESITE 3rd This cookie is used to prevent the browser from sending this cookie along with cross-site requests.15
www.google.com NID 3rd contains a unique ID Google uses to remember your preferences and other information, such as your preferred language
www.google.com 1P_JAR 3rd Set by Google. This group sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates.
www.google.com DV 3rd This cookie is used to save the user’s preferences and other information.

Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising elsewhere.

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersofteners.co.uk __Secure-1PSID 1st This is a targeting cookie used for advertising purposes
www.harveywatersofteners.co.uk __Secure-3PAPISID 1st Builds a profile of website visitor interests to show relevant and personalized ads through retargeting
www.harveywatersofteners.co.uk __Secure-3PSID 1st Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.
www.harveywatersofteners.co.uk _gcl_au 1st Used by Google AdSense for experimenting with advertisement efficiency across web sites using their services.
www.harveywatersofteners.co.uk _fbc 1st when a user clicks an ad and lands on the target website (with fbclid query param in the url), if the website has a Facebook pixel that uses first-party cookies, the pixel automatically saves the fbclid query parameter to an _fbc cookie for that website domain.
www.google.com __Secure-3PSID 3rd Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.
www.google.com __Secure-1PSID 3rd They are used in maintaining the session state of the logged in user. These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.
www.google.com APISID 3rd carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Targeting Cookies

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersoftener.co.uk __Secure-3PSIDCC 1st Targeting – Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.
www.google.com __Secure-3PSIDCC 3rd Targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising.
www.google.com __Secure-3PAPISID 3rd For targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising

Security Cookies

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersoftener.co.uk __Secure-1PSIDCC 1st Security cookies: store encrypted information to avoid the stored data in them being vulnerable to malicious attacks by third parties
www.harveywatersoftener.co.uk SID 1st Cookies used for security authenticate users, prevent fraud, and protect users as they interact with a service.
www.harveywatersoftener.co.uk wpe-auth 1st Strictly Necessary cookies – To authenticate logins, as part of our security features.
www.google.com SID 3rd used for security authenticate users, prevent fraud, and protect users as they interact with a service
www.google.com SIDCC 3rd a security cookie to protect a user’s data from unauthorized access
www.google.com HSID 3rd Cookies used for security authenticate users, prevent fraud, and protect users as they interact with a service
www.google.com _GRECAPTCHA 3rd This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms.

Storage Cookies

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersoftener.co.uk SAPISID 1st used by Google to store user preferences and information when viewing pages with Google hosted content
www.harveywatersoftener.co.uk HSID 1st used for security authenticate users, prevent fraud, and protect users as they interact with a service
www.harveywatersoftener.co.uk APISID 1st The APISID cookie is used by Google to store user preferences and information when viewing pages with Google hosted content, such as YouTube or Google Maps.
www.harveywatersoftener.co.uk _ga 1st is used to identify unique users and expires after two years.
www.harveywatersoftener.co.uk _gid 1st This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing.
www.harveywatersoftener.co.uk wordpress_test_cookie 1st WordPress sets a test cookie (wordpress_test_cookie) for every visitor to check if the browser accepts cookies. More cookies are only set if the user logs in or if a plugin or theme is used that set cookies for any other purposes.
www.harveywatersoftener.co.uk _vis_opt_s 1st to store unique visits.
www.harveywatersoftener.co.uk _ga 1st which is used to identify unique users and expires after two years.
www.harveywatersoftener.co.uk NID 1st  contains a unique ID Google uses to remember your preferences and other information, such as your preferred language
ww.google.com SAPISID 3rd  enable Google to collect user information for videos hosted by YouTube.

Service Cookies

Cookie Domain Cookie Name 1st or 3rd Party Purpose
www.harveywatersoftener.co.uk SSID 1st Service Set Identifier. This is the unique name that identifies a wireless network.