Water Softener Service and Maintenance
Water softener maintenance is an essential part of owning a water softener and enjoying the many benefits it brings to your home and family. With that said, your water softener will do much of its own maintenance; only requiring you to top it up with water softener salt
Finance available – Rep APR 0%
Uninterrupted soft water
Quality assurance
Made In Britain
Harvey, TwinTec, MiniMax or Crown Water Softener?
Call us now on 01483 753 414
Any other brand Water Softener?
Call us now on 02078 068 800
How water softener maintenance works
The maintenance of your water softener requires very little effort on your part. In order to make water softener regeneration possible, all you need to do is keep the unit topped up with block salt. Adding salt is really easy, too.
Harvey™ salt is sold in block form, meaning you simply take a block and drop it into the salt compartment which is accessed via the front of the unit. There’s no need to move the unit or struggle to access the salt entry point; it’s all easily within reach and takes a matter of seconds.
Is a water softener service needed?
While some brands of water softener do require regular servicing, the Culligan Harvey Water Softener has been designed and manufactured to not require any regular servicing, making your life easier.
Once you invest in a Culligan Harvey Water Softener you won’t have any time-consuming service appointments to make, all you have to do is simply top up your water softener with Mini Curve salt blocks.
Frequently Asked Questions
Water Softener Servicing
Does my water softener need servicing?
Unlike other water softeners on the market, our water softeners do not require any Unlike other water softeners on the m...
Water Softener Servicing
How do I book in a service?
Our water softeners don’t need any regular, routine servicing. We’ve designed them with easy maintenance and ownersh...
Water Softener Servicing
How long do I have to wait for a service visit?
We will find a convenient time for you to fit this in. We always try to make sure one of our engineers is with you as qu...
Home visit experience
The visit was very informative and was a relaxed approach by Tom Hewitt
He explained everything clearly and did not put any pressure on me.
He is a great asset and reassures customers before they make a decisio...
Vimal Sood, 17 May 2025
Amazing service from Tony Scala from…
Amazing service from Tony Scala from Harvey's! Very polite and tidy, explained everything I needed to know and fixed the problem we had.
Thank you Tony!
Yvonne, 17 May 2025
Thanks Tom
Thanks Tom, thanks very much for all the help.
Hari Doddaka, 17 May 2025
Brilliant customer service
Brilliant customer service. Quick , reliable and easy.
Mrs S Smith, 16 May 2025
HarveyArc
It was a very smooth process having our water softener installed. Liam, our installer, was excellent. He did a very tidy job feeding some pipework through a tricky space. Great job.
Natalia Roszkowski, 16 May 2025
Outstanding service
Liam Summers has been updating me on a day about his time of arrival and also about instalation process as he was going through it.He has explained to me all the functions and helped me set up Harvey app on my ...
Magdalena Zajac, 16 May 2025
Service & Maintenance
Get in touch with our experts
Please fill out this form so that we can arrange your water softener service and maintenance appointment