FAQs Categories: Water filters

How do I replace my filter?

Once you receive your filter through the post, simply untwist the old filter and twist the new filter in place as if you were changing a light bulb. Once the new filter is in place, run the tap water for around 10-15 seconds until the water runs clear. […]

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What’s the filter for?

The filter cartridge is for your drinking water. It removes the taste and odour of chlorine and any sediments such as sand or rust from your drinking water. […]

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How do I buy a filter?

You can purchase a new filter cartridge from either our website here or over the phone, by calling our salt and filter department on 01483 753 402. […]

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