EWT Water is now part of Culligan Harvey!
We’re excited to announce that EWT Water is now part of Culligan Harvey!
You’ll continue to receive the same exceptional service, with even more products and exclusive benefits.
Why the Change?
EWT Water has joined forces with Culligan Harvey to bring you an improved, seamless shopping experience. You can expect a wider selection of products, improved service, and ongoing aftercare and support.
Where to Get Service & Aftercare
If you previously shopped at EWT Water, here’s where to find support and services:
- Salt & Filters- can be placed online at our Culligan Harvey Shop
- Existing warranty & service questions:
020 7806 8800 – EWT phone opening times 9-5 Mon-Fri.
[email protected]
New customer? EWT are no longer taking enquiries for new customers – please use our contact form to find out more.
Looking to upgrade your EWT softener?
Go to https://www.harveywatersofteners.co.uk/promotions/upgrade
What’s New?
- Explore our expanded range of market-leading Water Softeners, Water Filters and more.
- Unfortunately, the EWT App and loyalty points are no longer operational but with a HarveyArc, you can benefit from the MyHarvey App.
Seamless Transition – No Action Needed!
Your account, orders, and warranties are all transferred to Culligan Harvey .
Other key information
EWT Resources & Information
User manuals
Salt
Troubleshooting
- If G20 softener beeping (call for service) to stop beeping: hold for 7 seconds enter code 307.
- To change Regen frequency on EWT softeners: to change regeneration frequency of your softener pull out all 12 pins attached to the Y skipper, this will allow the system to regenerate every day and increase efficiency of your system.
Upgrade to the HarveyArc Water Softener
- Our Most Compact System Yet – The HarveyArc, Delivers 100% Limescale Removal , Softened Water without the need for electricity all in one compact system
- Robust testing – 1 million test cycles to make our product robust and reliable
- Flow Rate – Our improved flow rate of 56 litres per minute Suitable for High Flow Rate combi boilers
- i-Lid and Smart App – It’s Connected to the MyHarvey App, which allows monitoring of your salt levels so that you never have to manually check your salt levels again.
- Market Leading Technology – Fuelled by an Advanced resin bead formula and driven by full IOT compatibility with Alexa and Google home.
- Fast Regen system – Fast regen design allows 24/7 softened water with parallel flow to ensure no loss in softened water.
The UK’s #1 selling Water Softener
Over 1 million cycles at our factory compared to the British standard of 5,000 cycles. Our dedicated team are constantly working on developing our products.
Learn more here about our research and development journey, and how our manufacturing process has changed over the years.
Learn more about Harvey’s R&D
Need salt and filter cartridges?
Culligan Harvey is now available to offer you a seamless buying experience!
Whether it’s Salt, Filters, Water Softeners or drinking taps, we have it and more.
Salt
From Mini Curve to Block, Tablet to Granular, we have all the salt you need.
Filters and systems
Explore our range of filter cartridges and systems , we have all the salt you need.
Water Softeners
No matter your requirements, we have the Softener for you.
Drinking Taps
Whether it’s three-way or Boiling Taps, we have the perfect kitchen accessories.
Join thousands of happy customers
Stop limescale and reduce your energy bills in 3 easy steps
1. GET IN TOUCH
Complete this online form and we'll call.
2. PERSONALISED QUOTE
Book your free, no-obligation in-home or virtual demo.
3. INSTALLATION
Arrange an installation date and enjoy softened water immediately.
Get in touch with our experts
Please fill out this form so that we can contact you about your enquiry. You can also arrange for a free in-home demonstration or through a virtual online demonstration.
Visit of a Harvey Sales Demonstrator
The Sales Demonstrator, Sue Bauer, seemed to us excellent at her job. She had a most pleasant, friendly manner, could answer all the questions we posed and gave us a very good understanding of all that was inv...
Ian, 10 January 2026
Brilliant installation service
Rhys came in the early morning to help me install the Harvey water softener system. He was very good to tell me about all I need to know and answer my questions. The outdoor carpet installation is brilliant and...
Doris Wong, 10 January 2026
Professional and Well-Explained Service
The engineer did a great job and handled everything very professionally. He explained the entire process clearly and made sure we understood the work being done. The quality of his work was excellent, and we’re...
Rajinda, 9 January 2026
Thank you Stuart
Thank you Stuart . The salt was delivery so fast and at good condition unlike DPD which I used to receive most of the time at broken condition. Excellent service by Stuart . Thanks again Arupam
Mrs Pameli Sahana, 9 January 2026
Very prompt fulfilling of my order
Very prompt fulfilling of my order, and what a pleasant surprise to have Peter deliver it. He didn’t seem in a rush and was happy to have a quick chat. So much better than the previous couriers! Well done Harve...
Margaret, 9 January 2026
Tony Scala
Tony Scala Attended to my water softener changed filters Work and advice given was excellent Thank you
Miss Swift, 9 January 2026