When and how can I add/remove parts of the plan
3 November 2025
At the end of the first full year. You can notify us of amendments to your agreed plan prior to your first payment or at the end of each full year.
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up you plan. First payment will be taken 15 days to 6 weeks after your installation...
ArcCare
What happens if my direct debit fails?
You will be contacted via email by GoCardless who will try 3 more times to collect the monthly payment. If all 4 attempt...