How is my direct debit set up?
3 November 2025
Your direct debit is set up via our partners at GoCardless, you will receive and email requesting your details. We will never ask you for these, all data is managed and handled by GoCardless for your added security
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Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up you plan. First payment will be taken 15 days to 6 weeks after your installation...
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What happens if my direct debit fails?
You will be contacted via email by GoCardless who will try 3 more times to collect the monthly payment. If all 4 attempt...