How is my softener covered for 20 years?
3 November 2025
Provided you have an active subscription plan and all payments have been made in accordance with the plan, if your water softener breaks beyond economical repair, then we will replace your water softener at no cost to you within the first 20 years of its life (exclusions may apply as set out in our ArcCare Subscription Terms found here).
ArcCare
Will my subscription amount change?
We have the right to increase the subscription price each year, any price increase will be applied on the annual anniver...
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up your plan. First payment will be taken 15 days to 6 weeks after your installatio...
ArcCare
What date will my direct debit be taken?
On the date set out in your order confirmation email and subsequently each month on the same date....
