How will I know when my water softener health check is due?
3 November 2025
We will contact you when your water softener health check is due so that we can schedule an appointment for you. You must inform us of any changes to your contact details so we can contact you. In the event that we are not able to reach you and your water softener health check is not completed, this may affect your ongoing cover.
ArcCare
Will my subscription amount change?
We have the right to increase the subscription price each year, any price increase will be applied on the annual anniver...
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up your plan. First payment will be taken 15 days to 6 weeks after your installatio...
ArcCare
What date will my direct debit be taken?
On the date set out in your order confirmation email and subsequently each month on the same date....
