How will I know when my water softener health check is due?
3 November 2025
We will contact you when your annual health check is due so that we can schedule an appointment for you. You must inform us of any changes to your contact details so we can contact you. In the event that we are not able to reach you and your annual health check is not completed, this may affect your ongoing cover.
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up you plan. First payment will be taken 15 days to 6 weeks after your installation...
ArcCare
What happens if my direct debit fails?
You will be contacted via email by GoCardless who will try 3 more times to collect the monthly payment. If all 4 attempt...
