What boiler and system do I need to use a water softener?

Most boilers, central heating and water systems will benefit from using softened water.

In the past, there has been a lot of misinformation published about using softened water. Our water softeners are designed and manufactured in England to suit UK homes and plumbing systems.

Softened water can help systems run more efficiently by flushing away scale and scum.

Combi boilers and boilers with an aluminium heat exchanger.

An ion exchange water softener will work with a combi boiler and remove all the scale in your existing system. This restores the system back to its original efficiency and improves performance.

Naturally soft water dissolves chalk and lime as it travels underground, where it becomes hard. Once softened by a water softener, it is capable of dissolving the chalk and lime in your pipework and hot water cylinder. Heat plays a role in speeding up the process so the scale will be removed from the hottest surfaces first, such as the heat exchanger.

Pressurised water systems

Our water softeners are designed to handle both high and low flow rates with one system. Older plumbing systems that are used, to be indirect with water storage tanks in the roof, require a low flow rate. The newer plumbing systems are direct, without a storage tank, and require a high flow rate. A Harvey Water Softener™ can come with you when you move home.

Boiling water taps

Softened water is fully compatible with boiling hot taps, including Quooker and stainless steel hot water cylinders. Softened water is safe to use with this type of hot water cylinder as it doesn’t react with stainless steel in any way.

Distilled water systems

Installing a Harvey Water Softener™ before you fit a water distilling system will prevent scale from forming in the future. Fitting a water softener after a water distilling system will remove scale over time.