What happens if I change my mind after signing the loan or hire agreement?
14 January 2025
You have the right to cancel the loan or hire agreement for any reason within 14 days of signing it. This is known as the statutory cooling-off period. If you wish to cancel the loan agreement you will need to contact the lender. If you cancel the loan but still wish to buy the water softener you will need to find another way of paying for it. The outstanding balance will be due when the installation has finished.
To cancel a hire agreement please contact Harvey Water Softeners.
Loans and Hire agreements
Section 2: Loan customers only
When do repayments commence?
The first payment will be notified in the welcome letter which you will receive from the lender once the loan agreement ...
Loans and Hire agreements
Section 2: Loan customers only
How do I request the current balance of my loan at any time?
The lender will send you an Annual Statement on the first anniversary of the agreement start date and annually thereafte...
Loans and Hire agreements
Section 2: Loan customers only
What happens if I miss a payment?
If you don’t make the monthly repayments on time your credit rating and your ability to access credit in future may be...