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Why is my salt broken?

From time to time, salt can break or chip when it’s in storage or during its journey to you. Generally speaking, the salt is still fine to use as long as it fits in your machine.

Frequently Asked Questions

Which salt do I need for my HarveyArc?

You need the Mini Curve Salt Blocks for the HarveyArc. These blocks are made specifically for the HarveyArc softener and fit neatly into the salt space. Mini Curve Salt Blocks are also lighter and easier to handle than original block salt. The curved salt is lighter (2.15kg per block) and smaller, so it’s easier toRead More...

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Can I still use my block salt in the HarveyArc?

No, original block salt does not fit the HarveyArc. The Mini Curve Salt Block is made specifically for the HarveyArc and fits neatly into the salt cavity wrapping around the cylinder case. The Mini Curve Salt Block is also lighter and easier to handle than the original block salt. If you have block salt remainingRead More...

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How much salt do I get when my water softener is installed?

When your water softener is installed, our installer will supply you with three packs of salt, some of which will be used to commission the machine. Unless otherwise specified, you may not receive any extra salt with your order. If you have ordered salt with your machine, your order will be delivered two to fiveRead More...

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Why is my salt broken?

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Frequently Asked Questions

Which salt do I need for my HarveyArc?

Can I still use my block salt in the HarveyArc?

How much salt do I get when my water softener is installed?