Will I get a refund on any payments made if I cancel?
3 November 2025
No, you will not be entitled to a refund of any payments made before the cancellation of your plan takes effect.
ArcCare
Will my subscription amount change?
We have the right to increase the subscription price each year, any price increase will be applied on the annual anniver...
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up your plan. First payment will be taken 15 days to 6 weeks after your installatio...
ArcCare
What date will my direct debit be taken?
On the date set out in your order confirmation email and subsequently each month on the same date....