90-days Money-back Guarantee

How Is My Softener Covered for 20 Years?

Protecting your water softener through regular maintenance and support can help keep it performing efficiently for years to come.

This guide explains how cover plans work, when health checks are due and how to manage elements of your plan.

19 August 2026
reasons-culligan-staff-6

Arcare options and eligibility may vary depending on the product selected and the agreement in place at the time of purchase.

Your adviser can explain:

  • Available cover options
  • Maintenance plans
  • Health checks
  • Ongoing support services
  • Eligibility requirements

Understanding the available options will help you choose the level of support most appropriate for your needs.

Long-term support plans are designed to help customers maintain their water softeners throughout ownership.

Cover arrangements can help support:

  • Water softener maintenance
  • Regular health checks
  • Servicing requirements
  • Ongoing product support
  • Long-term system performance

The specific benefits available will depend on the cover selected.

Regular health checks help ensure your water softener continues operating correctly.

Health checks may help identify:

  • Maintenance requirements
  • Wear and tear
  • Performance concerns
  • Service needs
  • Potential repairs

Customers are normally contacted when scheduled health checks become due, in accordance with the arrangements of their plan.

Water softener maintenance helps protect the performance and reliability of your system.

Benefits of regular maintenance may include:

  • Consistent soft water
  • Reduced risk of breakdowns
  • Improved reliability
  • Extended system lifespan
  • Early identification of potential issues

Routine maintenance forms an important part of long-term ownership.

Depending on the plan selected, you may be able to discuss amendments to the services included.

Options may depend on:

  • Current plan type
  • Eligibility requirements
  • Available services
  • Agreement terms

If you would like to review your plan, contact the support team for guidance.

An Arcare support plan may help provide access to services such as:

  • Water softener servicing
  • Maintenance support
  • Health checks
  • Product assistance
  • Long-term care options

The exact services available will depend on the plan selected.

We can assist with:

  • Arcare enquiries
  • Water softener maintenance
  • Water softener servicing
  • Health check appointments
  • Cover plan questions
  • Product support

Contact Culligan Harvey for further information about maintaining and protecting your water softener.

Need Help With Your Cover Plan?

We can assist with:
  • Arcare enquiries
  • Water softener maintenance
  • Water softener servicing
  • Health check appointments
  • Cover plan questions
  • Product support

Contact Culligan Harvey for further information about maintaining and protecting your water softener.

    To find out more about how we use and manage your data, please see our data policy.