Great service and great product
I felt a quick note to say what a pleasure it has been to deal with Harvey Softeners it has been would be in order. From the first view of your website, to a professional non hard sell demo, onto a clean and tidy installation it is hard to see how your service could be improved. On top of all this the product delivers exactly what is promised! Great service and great product - thank you Harvey Softeners
David, Bognor Regis
We are delighted with your water softener
We are delighted with the finished results of your product, and a special thanks to your installer who went to the limit to ensure the installation was successful in spite of technical problems
The service provided by your company has been excellent
... Sandra explained the product and purchase options very thoroughly and clearly; Clive your plumber performed a painlessly neat installation and best of all, the softener does what it says in your leaflet! We wish we had bought one before but look forward to a continuing scale free life from now on.
We are very pleased with the softener
... and can't think why we didn't buy one sooner!
Alison & Roger, Alresford
Your service engineer is a credit to your company
I have recently had problems with my water softener and received a visit from your service engineer, Lee ... I am writing to say how impressed I was with the service received from Lee, particularly the courteous and helpful manner in which he conducted himself. He resolved the problem to my complete satisfaction and is a credit to your company.
I am writing say how well everything was arranged and how efficient (and tenacious - it was a tricky installation) Clive was in completing the installation to my requirements.
I am very satisfied and look forward to the water softeners showing its paces over the next few weeks.
It is a pleasure to be able to write such a letter in times when good service is hard to come by.
High level of customer service
We are writing to commend the high level of customer service we have received from your staff:
a friendly and helpful telephonist, a very efﬁcient and comprehensive demonstration (by Pearl)
and, above all, a trouble-free installation by Tim Stretton.
Professionalism of your installation engineer
I would like to say how pleased we are with the installation and the professionalism of your installation engineer Casey Bowden.
John, East Horsley
and was pleasantly surprised by Lee's attitude and helpfulness.
I was very satisﬁed
I was very satisﬁed by Clive Adams tidy workmanship, and his attitude to the work.