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What data is collected from the myHarvey app?

Full details on how we use your data can be found on our Privacy Policy page.

You also agree to these terms when you sign up on our app, when you click ‘Accept privacy policy’.

Frequently Asked Questions

Can I leave the iLid off my HarveyArc?

While it’s perfectly possible to leave the iLid off your HarveyArc, we recommend to not do so. Here are six reasons why we don’t recommend leaving the iLid off your HarveyArc: Protection from Debris: The iLid acts as a shield against dust, moisture, and other particles that could potentially interfere with the device’s functionality. WithoutRead More...

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How do I change the WiFi connection on my softener?

Step 1: Go to settings on your myHarvey app, then scroll to WiFi and select ‘Change’. Step 2: Follow the on-screen instructions. You will be asked to input your new WiFi username and password into the myHarvey app during this process. Step 3: Your WiFi network will then be updated in the myHarvey app.Read More...

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How do I set up my HarveyArc water softener and i-Lid?

Before you begin Before you connect your water softener to WiFi, you’ll need to download the myHarvey app and create an account using your email and password to register. If you already have a Harvey shop account, you can use these login details. You can set up the app on multiple phones/tablets/devices. However, the appRead More...

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What data is collected from the myHarvey app?

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Frequently Asked Questions

Can I leave the iLid off my HarveyArc?

How do I change the WiFi connection on my softener?

How do I set up my HarveyArc water softener and i-Lid?