What do I do if my water softener is not taking any readings?

If your softener isn’t taking any readings, please check the following:

  • The water softener is connecting to your WiFi
  • The i-Lid is closed properly
  • The battery levels are not low

If your issue is not resolved, please contact our Installations team on 01483 753 413 Monday – Friday: 8am – 8pm, Saturday: 9am – 4pm, Sunday closed or email: [email protected]

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