What is your extended warranty?

Your Harvey water softener comes with an initial three–year warranty against any repairs relating to your water softener unit, including related parts and labour. To give you added peace of mind, we also offer an extended warranty which you can opt into once your initial guarantee expires. This extends the warranty by seven more years, to ten years in total. We will get in touch with you when your initial warranty period is close to expiry, to offer you the option to extend it. 

Our water softeners have been designed with easy maintenance and ownership in mind and should keep running smoothly as long as the salt is kept topped up.  

Faults and problems with our water softeners are rare but if you do notice something unusual, then please get in touch with our expert team, so we can troubleshoot or fix any water softener problems as quickly as possible and get your Harvey water softener back to performing at its best. 

Our expert team will be happy to help if you have any questions about your water softener or the warranty. Simply call 01483 753414.  

If you have hard water in your home, it could affect the lifetime of your household appliances due to a build-up of limescale over time. Water softeners remove minerals from your water supply and drastically reduce the amount of limescale in your home. Learn more about how our water softeners work and we’ll help you find the right product for you. Learn more