Eczema and softened water


Research has proved what all of us here at Harvey™ have known for years; that when it comes to alleviating chronic skin conditions such as eczema, softened water can make all the difference.


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Scientists prove link between hard water and eczema


New research has revealed the link between hard water and skin conditions like eczema. Scientists at the University of Sheffield and King’s College London, have proved that hard water damages the skin, raising the risk of infection and potentially contributing to the development of eczema. The study, which we were asked to fund, proves what we’ve known here for years; that when it comes to skin conditions, softened water can make all the difference.

Minerals in hard water (the same culprits behind limescale) were shown to make skin more sensitive to irritation, but when researchers used our twin-tank water softeners in their study they found that softened water could reduce these negative effects. It could even lower the risk of eczema developing in the first place. For people living with chronic skin conditions this research could be a game changer. 

Read about the study here

One in five children are affected by eczema. Did you know that it can be made worse and even caused by hard water? 

Hard water contributes to skin conditions such as eczema. With hard water you have to use more product to get a good lather, which can aggravate and irritate the skin. As well as being abrasive, hard water doesn't necessarily wash all the residue off. This residue can be left on the skin which can worsen dry skin conditions.

The NHS website lists “water - especially hard, chalky water or heavy chlorinated water” as a common irritant of contact dermatitis.


It’s not something you and your family have to suffer with.

A Harvey™ Water Softener will soften your water and alleviate the effect hard water has on the skin. The water is softened through the mains water supply, meaning your whole home is supplied with softened water. Products will lather better, so you will use fewer products and there will be no residue left on the skin. From your sink to shower, the water you use will be kinder to sensitive skin.

Don’t just take our word for it, we have customers who say a water softener has completely changed their life.

1 in 5 children suffer from eczema. 


“My son has been growing out of his eczema, but since we have had our Harvey™​ Water Softener it has certainly reduced on his fingers. My wife also suffers with dry skin and has seen an improvement. In fact, she no longer wears rubber gloves when washing up. And my skin is no longer dry.”

Adrian, Didcot, Oxfordshire.


"I have suffered with a skin irritation on my body for some time, which has now disappeared completely since having my water softener installed.”

Andrew, Margate


1 in 12 adults are affected by eczema. 

“I moved from soft water area, Devon, to hard water area, Southampton. Six months after moving I developed eczema. A specialist at the hospital suggested hard water was the cause, so I looked into water softeners. My eczema resulted in dry, sore infections that meant I couldn’t do washing, cleaning or even bath my son. Hard water made life really difficult, I lived with the painful condition for 10 years and didn’t think anything could help. My water softener cured it; I had previously spent so much money on creams and treatments, but now I don’t need to use any. Having a skin condition really does negatively affect your life and a water softener completely cured it for me.” 

Carly, Southampton

Eczema is a complicated condition with signs and symptoms that are different for everyone. A water softener may unfortunately not be the answer in some cases. Why not try our free demonstration to feel the difference of softened water for yourself and take advantage of our 3 month trial?

The benefits go beyond caring for eczema - to read more about how a water softener can care for your family and home take a look at the 7 wonders of Harvey™ Water

Suffer from eczema? Find out how softened water can help

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