Frequently asked Questions banner with images of appliances, search, messaging, and question marks.

How do I replace the batteries in my softener?

Before you begin:

  • Your water softener i-Lid uses 4 x AAA Alkaline batteries
  • The i-Lid comes with batteries – these usually last for up to one year.
  • Please ensure that you replace all four batteries at the same time to get the maximum use.
  • For optimum performance, we recommend that you don’t use rechargeable batteries.

To change the batteries:

  • Step 1: Lift the battery compartment hatch on your softener’s i-Lid
  • Step 2: Insert the new batteries
  • Step 3: Replace the hatch, pressing down to make sure that it’s flush with the rest of the lid

Note: When changing the batteries you will need to repeat the set-up for audio alarm process again, see How do I set up my HarveyArc water softener and i-Lid?