In the event of a leak, please contact our team on 01483 753400. They will be able to give you the best advice to sort the issue and arrange an engineer visit should this be needed.
Our opening hours are:
Monday to Friday 8am to 8pm
Sat 9am to 4pm
Sundays & Bank Holidays – Closed
In the meantime, to turn off your water softener follow this link: How do i turn my bypass valve on and off