What do I do if my water softener is not taking any readings?
5 July 2021
If your softener isn’t taking any readings, please check the following:
- The water softener is connecting to your WiFi
- The i-Lid is closed properly
- The battery levels are not low
If your issue is not resolved, please contact our Installations team on 01483 753 413 Monday – Friday: 8am – 8pm, Saturday: 9am – 4pm, Sunday closed or email: [email protected]
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up you plan. First payment will be taken 15 days to 6 weeks after your installation...
ArcCare
What happens if my direct debit fails?
You will be contacted via email by GoCardless who will try 3 more times to collect the monthly payment. If all 4 attempt...
