What do the lights and sounds on my HarveyArc water softener mean?
5 July 2021
When your water softener is operating properly, there should be no light on.
The light on the top left of the lid only comes on to let you know that you need to do something. This table shows you what each of the lights and sounds mean:

ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up you plan. First payment will be taken 15 days to 6 weeks after your installation...
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What happens if my direct debit fails?
You will be contacted via email by GoCardless who will try 3 more times to collect the monthly payment. If all 4 attempt...