A water meter is a device fitted in your home which measures the amount of water you use. The cost of water meters differ as companies will charge you based on how many cubic metres of water your household uses over a period of time.
In 1990, it became compulsory for all new homes to be built with a water meter installed. Under the law, it is illegal for them to be removed. In order for your water company to calculate your bill and advise how much your water meter will cost, you need to know where your water meter is located, and provide them with a reading.
If you don’t have a water meter, they are free to install – simply get in touch with your water company to arrange a fitting.

Is it worth having one fitted?
If your home was built before 1990, you may not have a water meter. It is not compulsory for you to have one fitted, as the water company can estimate your monthly water usage based on its ‘rateable value’. This is how water bills used to be calculated.
Criteria for rateable values included the property’s size, and the area you live in. However, all homes were last assessed in 1973 and the rateable value has not been changed since.
If your property has a high rateable value, but there are only a small number of residents, it may be worth considering a water meter. This is because you will only pay for the water you use, and a couple or small family are likely to use less water than the rateable value estimates.
Will it help me save money?
To figure out how to save money with a water meter, the Consumer Council for Water has created a free calculator. All you need to do is input the information about your home and the calculator will estimate your annual water bill, based on your usage. If the bill is lower than you are currently paying, it might be worth getting a water meter fitted to cut your cost.
Find out how you can cut your household costs and save money on products, repairs and replacements – click to spread the cost with one of our flexible payment plans.
FAQ
How much does a water meter cost?
The cost of a water meter can vary depending on your water supplier and property type, but it typically ranges from £150 to £400 including installation. Some water companies may even fit one free of charge on request. At Harvey Water Softeners, we recommend checking with your local supplier before installation, understanding your water usage can help you see exactly how much soft water is saving you in the long run.
How to get a water meter fitted?
To get a water meter fitted, contact your local water supplier and request an installation — in many areas, this service is free of charge. They’ll assess whether your home is suitable for a meter and arrange an appointment for fitting. At Harvey Water Softeners, we recommend installing a water meter if you’re considering a softener, as it helps you track your water use and measure the savings from switching to soft water.