HarveyArc
ArcCare
How will I know when my water softener health check is due?
We will contact you when your water softener health check is due so that we can schedule an appointment for you. You mus...
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ArcCare
When and how can I add/remove parts of the plan
At the end of each full year. You can notify us of amendments to your plan in the first 14 days or on an annual annivers...
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ArcCare
What if I use more/less salt in year one than has been calculated?
You can order more salt via the MyHarvey app, or via our website on the Harvey Shop – you can also adjust your package...
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ArcCare
When is my salt delivered?
Your salt deliveries will occur during your water softener health check each year....
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ArcCare
HarveyArc
How is the salt volume calculated?
Salt volume is based on 1 Pack (2 blocks) per person in the household, per month. So 2 people living at the address will...
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HarveyArc
Can I leave the iLid off my HarveyArc?
Although it’s possible to leave the iLid off your HarveyArc, we recommend not to. Keep reading to find out whyR...
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