HarveyArc
ArcCare
What if I use more/less salt in year one than has been calculated?
You can order more salt via the MyHarvey app, or via our website on the Harvey Shop – you can also adjust your package...
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ArcCare
When is my salt delivered?
Your salt is brought to you on the day of your first Water Softener Health Check...
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ArcCare
HarveyArc
How is the salt volume calculated?
Salt volume is based on 1 Pack (2 blocks) per person in the household, per month. So 2 people living at the address will...
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HarveyArc
Can I leave the iLid off my HarveyArc?
Although it’s possible to leave the iLid off your HarveyArc, we recommend not to. Keep reading to find out whyR...
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HarveyArc
How do I change the WiFi connection on my softener?
Step 1: Go to settings on your myHarvey app, then scroll to WiFi and select ‘Change’. Step 2: Follow the on-screen i...
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HarveyArc
How do I set up my HarveyArc water softener and i-Lid?
Before you begin Before you connect your water softener to WiFi, you’ll need to download the myHarvey app and create a...
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