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HarveyArc

Check out the HarveyArc's most frequently asked questions to find out how to get the best from your new Water Softener.

Can I leave the iLid off my HarveyArc?

Although it’s possible to leave the iLid off your HarveyArc, we recommend not to. Keep reading to find out why… Protection from Debris: The iLid acts as a shield against dust, moisture, and other particles that could potentially interfere with the device’s functionality. Without it, the internal components might be exposed and susceptible to damage.Read More...

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How do I change the WiFi connection on my softener?

Step 1: Go to settings on your myHarvey app, then scroll to WiFi and select ‘Change’. Step 2: Follow the on-screen instructions. You will be asked to input your new WiFi username and password into the myHarvey app during this process. Step 3: Your WiFi network will then be updated in the myHarvey app.Read More...

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How do I set up my HarveyArc water softener and i-Lid?

Before you begin Before you connect your water softener to WiFi, you’ll need to download the myHarvey app and create an account using your email and password to register. If you already have a Harvey shop account, you can use these login details. You can set up the app on multiple phones/tablets/devices. However, the appRead More...

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How do I use myHarvey with the Alexa Skill?

For general information about how the myHarvey skill works say… To get more information ask… To ask the myHarvey skill about salt levels in your water softener, you can ask Alexa in many different ways… To set the skill up, see How do I set up my HarveyArc and i-Lid with Alexa?

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How do I turn on or change myHarvey app notifications?

The notifications that you receive on your phone or tablet provide useful information about your water softener, including if your salt needs to be topped up, if your i-Lid is open, if there are connection issues with your WiFi, or if your batteries are low. You’ll be given the option to turn on notifications whenRead More...

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How do I set up my HarveyArc and i-Lid with Alexa?

The HarveyArc i-Lid works with Amazon Alexa. First you’ll need to add the skill to your Alexa account – you can do this on the Alexa app (Option 1) or on the Amazon website (Option 2). Once set up, you’ll be able to ask Alexa about salt levels in your water softener. Option 1: SettingRead More...

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HarveyArc

Can I leave the iLid off my HarveyArc?

How do I change the WiFi connection on my softener?

How do I set up my HarveyArc water softener and i-Lid?

How do I use myHarvey with the Alexa Skill?

How do I turn on or change myHarvey app notifications?

How do I set up my HarveyArc and i-Lid with Alexa?

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