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My water softener isn’t functioning correctly – what should I do?

Our water softeners have been designed with easy maintenance and ownership in mind and should keep running smoothly as long as the salt is kept topped up.  

Faults and problems with our water softeners are rare but if you do notice something unusual then please get in touch with our expert team so we can troubleshoot or fix any water softener problems as quickly as possible 

If we identify a problem with your systemthen we’ll arrange for one of our team to check if there’s some maintenance on your water softener system that we can do remotely or we’ll book a water softener service appointment for you. 

Your Harvey water softener should run smoothly as long as you keep the salt topped up – there’s no need for routine servicing. But if you’ve noticed a problem with your water softener or you’d like to book a maintenance visit, please contact our expert team who will be happy to help. Contact us