Image of HarveyArc and MyHarvey App displaying on an iPhone - HarveyArc Special Offer 2024

The myHarvey App

Simple and reliable smart home solutions for the UK’s next generation, connected water softeners

The myHarvey app has been developed alongside the UK’s next generation connected water softeners, providing smart home solutions that are reliable and easy-to-use.

myharvey phone app

Getting the myHarvey App is incredibly easy

1. Open your phone’s camera QR Code
2. Scan the QR Code
3. Get the app

The benefits of softened water meet the convenience of technology

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With a simple and easy-to-use dashboard, the myHarvey app provides a clear view of current salt levels and when it’s time to top up so you never have to manually check again.

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Get instant notifications to your device, sending you reminders when it’s time to replace batteries, top up salt, or other alerts that need your attention such as the lid being open or WiFi being disconnected.

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Make topping up your supplies even easier by ordering salt directly from the myHarvey app with just a click of a button. Enjoying softened water has never been more convenient or hassle-free!

How do I set up my HarveyArc water softener and i-Lid?

Before you begin Before you connect your water softener to WiFi, you’ll need to download the myHarvey app and create an account using your email and password to register. If you already have a Harvey shop account, you can use these login details. You can set up the app on multiple phones/tablets/devices. However, the app ...  Read More >

How do I turn on or change myHarvey app notifications?

The notifications that you receive on your phone or tablet provide useful information about your water softener, including if your salt needs to be topped up, if your i-Lid is open, if there are connection issues with your WiFi, or if your batteries are low. You’ll be given the option to turn on notifications when ...  Read More >

How do I change the WiFi connection on my softener?

  Step 1: Go to settings on your myHarvey app, then scroll to WiFi and select ‘Change’. Step 2: Follow the on-screen instructions. You will be asked to input your new WiFi username and password into the myHarvey app during this process. Step 3: Your WiFi network will then be updated in the myHarvey app. ...  Read More >

How do I use myHarvey with the Alexa Skill?

For general information about how the myHarvey skill works say… To get more information ask… To ask the myHarvey skill about salt levels in your water softener, you can ask Alexa in many different ways… To set the skill up, see How do I set up my HarveyArc and i-Lid with Alexa?

The UK’s #1 selling Water Softener

  • Stop limescale at the source and reduce your energy bills.
  • Keep your appliances running and lasting longer.
  • Soft on skin and hair, say goodbye to hard water irritation.

Once you submit your details, what happens next?

  • Submit your details using this web form.
  • We’ll contact you over the phone to understand your requirements.
  • We can provide a water softener demo, either in your home, or virtually online.
  • We then give you a personalised quote based on your household’s needs.
  • Start enjoying the benefits of soft water.

Get in touch with our experts

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    What our customers are saying

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